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10% Off All Orders - Promo Code: Canada10

Privacy Policy & Security

CremationUrns.ca Privacy and Security:

CremationUrns.ca is hosted by BigCommerce Store. BigCommerce hosts the store pages, ordering system, and the order data. BigCommerce automatically collects order information but may only use this information in the aggregate. If you accessed this store through BigCommerce Shopping, BigCommerce also automatically collects information about your shopping experience. Please see the BigCommerce Privacy Policy for more information about how BigCommerce uses this information. BigCommerce Privacy Policy here:

We will never sell, trade, or rent any customer or gift recipient e-mail address or personal information to any third party. Nor will we share this information with any third party except to the extent necessary to fulfill an order or when the outside party is strictly acting on our behalf with no independent right to use the information we provide. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to certain reputable third party vendors but these statistics will not include any identifying personal information. We may disclose personal information in the event that we are required by law however. Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental officials as we deem necessary or appropriate with any investigation of fraud, intellectual property infringements, piracy, or other unlawful activity that is illegal and that may expose us to legal liability.

Our order form collects customer contact information such as name, address, e-mail address, telephone number, and credit card financial information needed to process and bill an order. We take numerous precautions to protect customer information and the sensitive information that is submitted to us is protected both online and offline.

The contact information is necessary to personalize and send information about orders to our customers, to fulfill and notify you of delivery, and to get in touch with you if necessary for customer service or questions about an order. We may also use customer information and the Internet Protocol (IP) address used to connect your computer to the Internet to improve the content of our site, to improve your shopping experience, and for marketing and promotional purposes.

Customers may join our mailing list by choosing to register on our home page or during the checkout process. You can contact us to unsubscribe and we will remove your name and email address from any future mailings. A page of our site is forwarded to the specified e-mail recipient only when you use the Refer-a-Friend feature on our site.

CremationUrns.ca does use cookies to track customer movement on our site and BigCommerce uses cookies to facilitate the checkout process. Please see the BigCommerce Privacy Policy. You may still make purchases at our site if you have set your browser to disable cookies but functionality may be limited.

 

Order Security

For your security, all credit card processing is done through BigCommerce's secure server. We destroy all credit card information after 30 days.

Also, our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Safety in Numbers: With our Secure Servers hosted with BigCommerce Shopping, you are one of millions of users every year who choose us to shop with!

 

Use of Images of Completed Memorials

CremationUrns.ca uses photographs and videos of actual personalized and custom memorials on product pages, portfolio galleries, videos, YouTube and other social media or market platforms. Customers gain inspiration by seeing others' completed custom memorials that are authentic, creative and many times innovative. This reciprocal benefit is shared by customers past, present and future however if you feel differently we understand. If you are placing an order just let us know and images will not be shared with the public on any platform. Requests to have images removed from our site or galleries etc should be sent to michael@CremationUrns.ca. We will act quickly to accommodate your removal request.

Email and Spam

As a customer of CremationUrns.ca, we will occasionally email you specials and offers. All emails will have a 100% opt out option. We respect your privacy and never, ever will sell your email or your personal information."

Fraud Protection

CremationUrns.ca is hosted by BigCommerce and so you would automatically be covered by the BigCommerce Buyer Protection Program which provides up to $750 of fraud protection.

Still don't wish to use your credit card on the internet? No Problem. There are two ways you can order from us without having to enter your complete credit card number on the web: Call in your order or send a money order.
 

Placing an Order

When you choose to place an order with us, we will need some specific information like your full name, shipping address, billing address, billing information, credit card information and e-mail address. You do not need to enter any of this information until you are ready to order. In short, we use only your information to process the order and communicate with you. This information is used to make your shopping experience with us as smooth and pleasant as possible. We do not share this information with any party for any reason.

Links

This site contains links to other related sites. CremationUrns.ca, Inc. is not responsible for the privacy practices, security, or content of any affiliated websites.

Please review CremationUrns.ca Terms and Conditions as it contains the terms and conditions that you ("you") agree to when you access and use this website (the "Website"), and/or purchase from CremationUrns.ca.

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